![]() If the SEP client GUI has already been open and the extension warning displayed then removing/re-applying the configuration policy will not help. You must do this BEFORE the SEP GUI is opened for the first time after the macOS upgrade, otherwise you will get a warning about the extensions and they will be stuck in "awaiting user authorization". If macOS has already been upgraded to 10.15 with SEP installed, without taking precautions above, then remove and re-apply the JAMF configuration policy for Symantec. For more configuration details and troubleshooting, customer should approach JAMF directly.When macOS is upgraded, correct profile should be applied, and any products already installed before the upgrade should use the applicable *.systemextension whitelisting.In macOS 10.15 smart group, use a profile with all three payloads: *.kext whitelisting, *.systemextension whitelisting and PPPC.Apply only the *.kext whitelisting profile to macOS 10.14 and older because they do not use *.systemextension. ![]() two smart computer groups for macOS 10.15 and macOS 10.14 and older.
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